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If you are a buyer or tenant,  what do you expect from your agent?

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@jdh oh good to know coz i didnt know hehee

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Haha now u know :)

If not mistaken its half pay by owner half by buyer

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In Penang, agent collect 1% from owner and another 1% from buyer. If I'm not mistaken. 

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Penang real cowboy town. Little respect for rule of law. All keen on lowest cost only, regardless of whether the "agent" is legal or just an ah ee who has spare time on her hands