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Many might not know that this campaign is on-going for all existing UniFi Subscriber. 

As Government had pushed all Internet Provider to double up their Internet Speed (yes and to my surprise, despite the so called 4G our speed is still very much slow as compared to the neighboring country)

TM had actually initiated the Thank You Surprise and many might not know what this is, so let me help summarize this for all the readers: 

1. It is an appreciation campaign for all TM loyal customer (All Homeline / Streamyx / Unifi) from the residential segment who have subscribed to TM services by 28 Feb 2017.

2. By submiting your details into the portal, you are able to view your current package vs the surprise options.

3. You may then decide whether to accept or deny the upgrade not later than 31 Jan 2017. (Upon declining the offer, you will be unable to enjoy the surprise offer again)

4. If you cant check your surprise via website you should contact the TM live agent from the website for further assistance.

To check your surprise you can hop on to:


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do they give out the surprises at random or every subscriber is entitled?

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Wow, cool. Thanks for sharing..

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Thx for sharing 

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Every unifi user will be given this free upgrade automatically

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i have heard users will at least double their speed from this surprise promo?

Anyone can share their offered deal from UNIFI?

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asked me choose hppyttv or webe....nothing on double up speed

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I tried filling up my details and all. Don't get that surprise.. =(

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@JohnL i signed up hypp tv jumbo pack 

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Is there a fibre optic internet only package from Unifi?

Or does it always come with landline + hypp tv package?

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I got it worr, after filling up my details.

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@domng they are certain criteria to fulfill, you need to be a TM subscriber for a certain period of time, and also most importantly a good paymaster, plus some other t&c... as this is a customer loyalty program.

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@ppnnkk2011 Mr Pan... only residential customer will be entitled to free upgrade, and also subject to the port availability and the speed limit... like some apartment in Taman Maju Jaya, the max speed currently is only 30Mbps, thus the customer there are only getting 1 year HyppTV MegaPack for free. and no further upgrade is granted to them.

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@domng Mine from 10Mbps to 30Mbps... my friend from 30Mbps to 50Mbps...

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@carmenfoong that is because all customer and location have different offer... either your speed is already at the max they can offer for your area, or there isn't any available port for upgrade to further speed for the moment, same like my friend case, thus they asked to choose between webe or hypptv megapack, and my friend choose hypptv megapack.

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@domng all fibre optic package from Telekom Malaysia nowadays comes with Hypptv... Maxis or Celcom Fibre which is using Telekom Malaysia Unifi backbone however have only Fibre Optic package without the box..

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@imronaldsoo din receive any letter or email pun...

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Maybe need to be long time customer or business type UNIFI to be eligible?

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all exiting customer can get. 2 options. 

1. free 1 year Happy Channels Subscription - auto renewal, remember to cancel if u dont like it later :)

2. Sign up WeBe telco line with RM10 rebate to your TM bills for 1 year :) unlimited internet access for your own phone only, no data sharing. 

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Good choices for upgrade from TM. I really hope UNIFI can offer portable WiFi options for its subscribers soon.

My point is, no matter how fast the internet fibre connection is currently, it is only usable at home or office.

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@imronaldsoo thanks for sharing